Stay ahead with customer value thinking.

When I was a sales rep and needed a business case built, I had two incredible go-to people: Donna Borden and John Fayer. They helped me win seven and eight-figure deals. Never will I forget the City of Montreal Unicenter deal when we were up against our favorite rivals, or later on when I moved to the U.S., working with Todd Johnson on the Washington Mutual deal against other rivals. The only problem was, other sales reps soon caught on to the power of value selling, and suddenly these incredible people were in high demand. After that, I had to wait my turn or run around to different people...

In the business world, things are changing and companies are consistently having to adapt to change. Due to the 2020 global public health pandemic, B2B sales have changed significantly and will continue to change and evolve. In the world of sales, many deals and meetings are held face-to-face in order to build and maintain connections and partnerships. That world has completely changed and companies have to continue to find and embrace alternative ways to gain and manage relationships with customers. Technology keeps evolving and manifesting, and with that constant change, we as sales...

Closing a deal is one of the most important aspects of a company, especially if the company is a startup. As a start-up company, each closed deal is extremely important. The relationships that are developed through a sale will last for a lifetime, and especially having important executives such as Chief Executive Officers (CEOs) and Chief Financial Officers (CFOs) as part of the experience to close the deal is paramount to lifelong partnerships and business relationships with your customers. Specifically, CEOs have a ton of responsibilities on their shoulders. The most important influential...

For sales professionals, the driving goal is often to make the sale  —  no matter what. While this is a natural quality of the sales profession, consider the idea that there may be a more ideal focus: the customer. In an approach known as the value-based selling methodology, the customer is always at the forefront of the process.

By David Brock

Those of us who have been researching, advising on, managing B2B sales for many years know this statistic almost as a constant – the 80/20 rule. The rule quite simply states: