Stay ahead with customer value thinking.

In today's fast-paced and technology-driven world, businesses have access to a plethora of marketing channels and methods to promote their brand. While this presents an opportunity to reach a wider audience, it also means that competition is fierce and businesses need to find new ways to stand out.

I have spent my entire career in hands-on, operational sales leadership. One phrase that has helped with my success and will forever stick in my mind is: If you help people get what they want, you will inevitably get everything you want. This includes your prospects, customers, partners, and your people.

For today’s marketers, the top two pillars of copywriting are to know your audience and focus on benefits. This philosophy also applies to sales. In general, customers are more responsive to sales pitches when they understand how your product or service will meet their needs. Your customers need to understand what you offer and why you’re better than your competitors. 

In the digital age, there are metrics and KPIs that are tremendously important to any business. I could provide a list of them, but they are readily available on the Internet. In the SaaS business in particular, customer lifetime value is by far the most critical one. And the term itself contains the words that are essential in making sure a business is profitable and sustainable over the long run.

Artificial intelligence (A.I.) has grown exponentially in the past several years and it has become essential for companies to put in place. A.I. allows companies to track a lot of data that can be used to improve elements of a company. A recent trend has been incorporating marketing influencers to gain better results from A.I. Influencer marketing has become an essential part of business as well. It attracts customers and uses A.I. to collect data from them. The data collected is beneficial to marketers who are pushing to get good data results with the use of artificial intelligence.  

In recent years, nonprofits have increasingly become important to customers and how companies can grow from working with nonprofits. There is a huge market for nonprofits and engaging nonprofits into a marketing plan can be successful for a company. Partnering with nonprofits can bring a lot of benefits to a company, from gaining customers to expanding the company’s horizon. There are endless opportunities for partnerships with nonprofits and how they will help increase customer engagement.